Shipping Information

SHIPPING

  1. Talis is not responsible for lost package due to mistyped addresses.
  2. Talis cannot guarantee shipping times due to delays with customs, holidays or natural events.
  3. Any parcels returned to Talis will be re-shipped at the cost of the customer, and Talis will not be held responsible for parcels that are redirected to a local post office for collection.
  4. Allow 1-2 business days for your order to be processed and shipped from our facility (3-5 days during sales and product launches) unless your shipping option guarantees same-day shipping.
  5. Order made late Thursday Evening and Friday are normally shipped out the following Monday.

AUSTRALIA

Most customers receive their order within 2-3 business days after it has been shipped. You will be notified via email once your order has been shipped. Domestic orders are shipped using Australia Post, Express Post, and do not require a signature on delivery. Please consider the security circumstances of your delivery address, as we cannot be held responsible for stolen parcels. Full tracking is available using this service.

For tracking please visit: https://auspost.com.au/parcels-mail/track.html#/track/

    Shipping Rate:
    • Standard Shipping (2-3 business days) – $8.00
    • Express Shipping (1-2 business days) - $10.00
    • Free Standard Shipping applies to orders over $99
     

    INTERNATIONAL

    Please note that international delivery times may vary due to customs delays. Local / international charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer's expense. Please note Talis is unable to estimate the total amount of taxes or duties that may be due at time of delivery. 

    International orders sent using Australia Post and offer full tracking however do not require a signature on delivery. Please consider the security circumstances of your delivery address, as we cannot be held responsible for stolen parcels. Full tracking is available using this service.

    For tracking please visit: https://auspost.com.au/parcels-mail/track.html#/track/

    Shipping Rate:

    • Standard Shipping (7-14 business days) – $15.00
    • Express Shipping (5-7 business days) - $40.00
    • Free Standard Shipping applies to orders over $250.

    Dispatch occurs from Sydney, Australia.

    For an estimate of the delivery time frame, please visit: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/

    If you have any queries regarding your order, please email at customercare@talis.com.au and we can answer any questions you may have.

    HOLIDAY SHIPPING

    Between 25 November and 25 December we do expect delays in shipping. Your shipment could at time take much longer than our estimates, particularly international deliveries. Please plan accordingly.