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Please check our pre-sale policy prior to placing your pre-order. Please note that there are NO RETURNS OR REFUNDS allowed on any pre-sale items. You can exchange for a different size providing the size is available at the time. All purchases are FINAL SALE unless items are faulty. We will begin processing all orders once the items arrive in our warehouse and your order will be fulfilled within 2 business days. Click here to go to pre-sale.

RETURNS & EXCHANGE POLICY

This page contains Talis terms & conditions. Please read these terms & conditions carefully before ordering any Talis product. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions and the information below.

SALES & PRODUCT LAUNCHES

Talis experiences large volumes of orders during our sales and seasonal product launches. Due to the large volume of orders and you can expect...

1. Orders ship from our facility within 3-5 business days.
2. Customer service inquiries are answered and resolved within 24 hrs.
3. Sale items (including items purchased during sale events) are final sale and are not eligible for exchange/return.
4. Having a product held in your shopping cart does not guarantee your purchase.
5. Refunds and returns accepted when warranty applies. 
6. Talis cannot refund anyone for the sales price if purchased before the time of the sale.
7. Coupon codes are not valid during our sales and product launches.
8. Further markdown may occur during the sale. Refunds will not be issued for purchases made before a further markdown.
9. Talis reserves the right to refund any purchase. 
10. In the event a product is sold out, Talis has the right to cancel the order and refund the amount paid. 

If you have any questions regarding Final Sale item, email us at customercare@talis.com.au before placing your order.